Phase Overview: Assess and Understand – COVID‑19
The objective of Phase 2 of the DRIVE program is to understand and assess pertinent health baseline metrics so that specific issues can be identified and solutions can be addressed in accordance with those findings.
Objectives:
- Collect relevant internal data to understand healthcare quality gaps
- Uncover health disparities through data mapping
- Understand issues and barriers impacting health outcomes
- Determine baseline performance
Output:
- Portrait of health care needs of patients and the larger community
- Understanding of system and practice gaps
- Clear problem statements and issues to solve
- Baseline performance measurement
Rationale:
- This is a foundational step for identifying the DRIVE program focus and path forward
- Each community, practice and health system is knowledgeable about their own environment, including barriers and resources for improvement, providing specific insights and access to data
- A shared understanding of the data/health gap is critical to identifying issues
- Confidence and trust in the data must be established through analysis and discussion
- It is important to get baseline data to measure improvement in pertinent areas
- Performing a root cause analysis, practice assessment, and environmental scan, along with other research, may shed new light on challenges and opportunities