Phase Overview: Take Action and Measure – COVID‑19

The objective of Phase 5 of the DRIVE program is to establish a plan of action for implementing a well-defined Plan-Do-Study-Act (PDSA) project.


  • Build a quality improvement (QI) PDSA plan for each identified solution from Phase 4
  • Understand traditional graphing approach for rapid cycle improvement activities


  • Finalized PDSA plan for implementation


  • Be sure to gain input from the practice team and patient perspective before finalizing plan
  • Success stems from starting small and establishing realistic goals
  • Measurement is key for tracking progress
  • Tracked results are instrumental to keeping stakeholders engaged and maintaining support
  • Coaching support from the Center for Sustainable Health Care Quality and Equity (SHC) after commencing the project can help keep things moving forward

If you have used a DRIVE Toolkit to improve health outcomes or need additional assistance, please contact us by filling out the form below.